United Airlines Inc. was ranked as the third largest airline carrier in the world as far as the revenue is concerned. The company operates nine important airline hubs in key locations such as Houston, Chicago, Denver, Guam, Los Angeles, San Francisco, Tokyo, Newark, and Washington DC. However, over the past few years, the company sparked minor yet also major customer service issues. As of recently, the Federal Aviation Administration intercepted an unsafe plane flying in the name of United Airlines.
United Didn’t Inspect the Unsafe Plane before Allowing It to Transport Passengers
On Tuesday, the Federal Aviation Administration took measures against United Airlines. The allegations regard a report according to which the carrier chose to operate an unsafe plane to the detriment of its customers and staff’s safety.
The unsafe plane in question is a Boeing Dreamliner that suffered some alternations before receiving the green light from the flight. On June 9, 2014, United Engineers replaced the fuel pump pressure gauge with another gear. However, the operation was not followed by a safety test.
Therefore, the plane was put at the disposal of United passengers under dubious security conditions. It was only 19 days after the alteration that the United Airlines performed an inspection of the applied changes.
The Federal Aviation Administration was appalled to learn that the airline carrier approved a total of 23 international and domestic passenger flights without checking the stability of the aircraft. On top of that, the plane might have performed two additional trips after FAA submitted a notification to the company.
FAA Wants a $435,000 Punitive Fee Issued to United
As a consequence, FAA is determined to issue a punitive fee against United Airlines that amounts to $435,000. This measure intends to serve as a reminder that the company carries a lot of responsibilities on its shoulders. The company needs to tend to all its tasks with the highest level of safety. Failing to abide by all regulations and rules can lead to dangerous conditions for both customers and employees.
United Airlines responded to these allegations promptly. The company contacted FAA to schedule a meeting. United intends to discuss the case with the agency. Moreover, a spokesperson declared that responsible parties took care of the issue as soon as they learned about it. They are also willing to work with FAA closely to address the delicate situation.
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